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FAQ's - Frequently Asked Questions

General

What is our store?

Our store presents a broad range of clothing items, such as t-shirts, sweatshirts, hoodies, and more. Our designs showcase the dynamic and humorous meme culture, offering top-quality and entertaining products. All of our apparel is printed in the US to meet your needs.

What products do we offer?

We specialize in cotton-based products that provide a natural feel, making them perfect for DTG printing. These items are soft, breathable, and ensure vibrant prints.

Our all-over print (AOP) product line is made from synthetic materials for complete surface printing, delivering a vibrant, fade-resistant finish.

Combining innovative printing techniques with top-tier materials creates products that are comfortable, stylish, and durable.

What is all-over-print (AOP)?

AOP products allow full surface printing and are ideal for repetitive patterns. AOP uses synthetic materials like polyester, while DTG uses cotton.

AOP garments are created by printing the design on the fabric and then cutting and sewing it.

How do our products fit?

Most products fit true to size. We offer regular and ring spun tees. Ring spun tees are super soft cotton and have a slimmer fit. For women's products, consider sizing up or choosing a Unisex alternative. Every product have his own individual sizing chart attached, you will find it next to the size selector. Expect a 1 inch variance.

What's about our product quality?

Say goodbye to those disappointing 'wash and wear' experiences with cheap, low-quality clothing!

Our gear is crafted with the utmost care, using top-tier materials sourced from industry giants like Bella & Canvas and Gildan. We believe in quality that stands the test of time. Our threads not only look great but are also designed to endure daily wear and tear. Rest assured, our apparel maintains its softness and vibrant colors, wash after wash.

So why settle for less when you can have clothing that offers superior quality, comfort, and a commitment to a greener planet? Make a sustainable choice today. 🌍💚

Lets talk about colors!

We want you to love your dark fabric apparel just as much as we do, and we're here to make it special for you. Our DTG printing process is top-notch, but there's one thing to keep in mind – dark fabrics can sometimes have subtle variations in print color compared to lighter materials.

Don't worry, though! Our team is dedicated to ensuring your design looks amazing, and we'll do our best to maintain its vibrant and unique qualities. Each piece is crafted with care and attention to detail.

In addition, the fabrics of our clothing are made with OEKO-TEX-certified, environmentally friendly dyes

If you have any questions or concerns, feel free to reach out. We're here to help and want you to be thrilled with your new garment.

Ordering

What methods of payment do we accept?

We only accept highly secure payment providers such as PayPal, Google Pay, Apple Pay and Coinbase Commerce for numerous cryptocurrencies and, of course, the most common credit cards.

For customers in Belgium and the Netherlands, we also accept local payment methods such as Bancontact and IDEAL.

Be confident in knowing that we prioritize your security and never store your bank information. Our platform operates within a secure, encrypted environment!

Can I cancel or change my order once it has been processed and paid for?

Our order fulfillment is automated, and all orders go into processing instantly. If you require changing a size, color, or cancelling an order, please notify us right away. There is a roughly 12-hour timeframe for editing orders prior to production and fulfillment, but we cannot assure this.

Do we offer custom orders?

Searching for a bigger size, a different hue, or your own unique design? You're in the right spot! Every item we offer can be customized just the way you want it. Whether you're after a specific t-shirt color or have your own design in mind, we've got you covered!

Plus, for all our big-and-tall customers, rest assured we're doing everything possible to make sure clothing up to 5 XL is available. Please note that colors and availability might be a bit limited and can vary from day to day.

Feel free to drop us a line using the contact form with all your special requests. We're here to make it happen!

Shipping and Returns

What are our shipping rates?

Shipping fees may vary depending on the type of product and the delivery destination country, determined by its weight. The majority of orders will have a shipping cost of $5.90 withing the US, respective 5.90 EUR within the EU.

Take advantage of our free shipping policy by adding an extra item to your cart. You get more awesome stuff, and you save on shipping. Win-win!

Do we ship internationally?

Yes, indeed! We're thrilled to announce that we offer international shipping to selected countries. Now, our distinctive products can be conveniently delivered to your doorstep, no matter which corner of the globe you're in.

Will I be charged customs on international orders?

When you place an order from outside the United States, be aware that your local government may apply customs fees or import duties to your shipment. Please note that these additional charges are not covered in our product pricing or shipping fees and fall under the buyer's responsibility.

The calculation of customs charges usually depends on factors like the value, type, weight, dimensions of the goods, and your country's specific regulations. As customs policies and import duties vary widely from one country to another and are governed by local authorities, we are unable to provide estimates or specific information regarding these charges.

If customs fees remain unpaid and you either refuse or abandon the package, it might be returned to us or discarded. In the event of a return, please be aware that we are unable to issue refunds for both the product and shipping costs. Additionally, if the package is abandoned, it will not qualify for a refund.

How long will it take for my items to arrive?

All products are printed to order, so there is no inventory of every available SKU. Orders usually take about 2 business days or less to print before leaving our production facility.

Allow approximately 7-10 days for delivery, but for special occasions, it's recommended to allow a minimum of two weeks to account for potential delays.

Orders placed outside the US may be fulfilled by our carefully selected partners located nearer to your delivery destination, ensuring the fastest delivery possible. Rest assured, these partners are chosen for their commitment to meeting our high-quality standards

* Shipping to Alaska, Hawaii, and unincorporated territories of the United States can take additional 7 – 12 business days.

How do I track my package?

Once your order is marked as "Fulfilled" by our partner, the store's tracking information will be updated automatically and you will receive your tracking number by email. All updates can be tracked, so you always know where your package is and when you can expect the delivery. In addition, you can track your package via our Track My Order page.

What are the return policy?

Our 30-Day Refund Policy ensures a seamless shopping experience. If you're not entirely satisfied with your purchase, you may request a refund within 30 days from the date of receipt. To initiate the process, please Contact Us with your order details. We're committed to adhering to Google Shopping guidelines, providing a transparent, straightforward return journey for all our customers. Your satisfaction is our priority, and we strive to handle each request promptly and efficiently. For more details, please visit our Refund Policy.

Stay in Contact

How can I contact you?

If the 'HELP & FAQs' site or 'Track My Order' is not useful, kindly email us using the 'Contact Us' form. Our customer service team is here to assist you. We aim to respond within 1-2 business days.

How to subscribe to your newsletter?

Click on the donut icon at the bottom to subscribe to our newsletter and receive a 10% voucher for new subscribers!

Combine this with our free shipping offer. Check your cart's free shipping bar to see the required order volume.

Miscellaneous Information

Do we offer any discounts?

Subscribe to our newsletter or follow us on social media to receive the latest updates on our exclusive sales and promotions. Just complete the short form at the bottom of our website to subscribe and save 10% instant.

Is it possible to stack up different discounts?

Sometimes! We often offer store-wide discounts and special promotions on our social media channels. For instance, if we're running a 10% store-wide discount and you have a 15% off code from social media, you'll score that 15% off. Plus, if you sign up (and stay signed up!) to our newsletter, or leave product reviews, you can stack those vouchers on top of other discounts. Sounds like a win, right?

How can I become an ambassador?

We are always looking for people who like our products and want to help promote them. Please contact us if you're interested

What is our commitment to customer satisfaction?

At DAD BOD PARADISE LLC, your delight is our priority. With our 100% Satisfaction Guarantee, if your purchase isn't absolutely incredible, let us know via email and we'll swiftly address it.

Our commitment extends to selecting only fabrics from top industry leaders, known for their durability against frequent washing and wearing, ensuring your product lasts and keeps you happy for years to come.

Sustainability & Responsibility

We, at DAD BOD PARADISE, are fully dedicated to making the world a better place. When it comes to sustainability and responsibility, we go above and beyond to fulfill our part. Since we operate as a digital business with a print-on-demand model, our team works remotely from the comfort of their own homes. We prioritize minimizing travel by car or plane, as it's not a significant aspect of our operations. However, the primary responsibility for sustainability lies with our carefully chosen partner.

Learn more about how our partner fulfills its commitment...